Cops at IGI airport learn soft skills

NEW DELHI: The subsequent time you meet a police officer at IGI Airport, you can be greeted by a namaste or even offered a tumbler of water as you ask for information or help. These are one of the crucial ‘behavioural’ and conversation abilities that city’s police are being imparted with the help of IndiGo airlines. Such a workshop was once organised on Thursday.

Called the “behavioural high fives” programme, police officers are being taught easy methods to engage with passengers every day and support their body language. “Numerous rigidity has been put on body language and how you engage with other people. A positive and humble gesture by the police group of workers reflects undoubtedly on most people around. We plan to do a post-training review as smartly to see if the learnings are being implemented smartly from this plan,” mentioned DCP (IGI airport) Sanjay Bhatia.

The programme by IndiGo also specializes in self-realisation and to give carrier from the heart. The ‘high fives’ include welcoming passengers – preferably with a namaste, offering other people seats, offering a tumbler of water, using open palm gestures to direct and offering any data to other people they are going to require.

“Our running shoes structured a four-hour module around cushy abilities, which integrated audio-visual presentation and activities to make the session interesting and interactive. Five elementary aspects of polite and courteous public dealing have been integrated for simple working out,” an IndiGo reputable mentioned.

Cops at IGI airport learn soft skills Cops at IGI airport learn soft skills Reviewed by Kailash on December 08, 2018 Rating: 5
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